Can You Use Spectrum App On Roku Away From Home
| barnaby15 | Member 2018-Feb-27 4:25 am Streaming tv with Spectrum app (roku) at second location?I've been reading and researching, and I can't figure out a straight, consistent answer... If I have Spectrum at home, and I want to use the Spectrum streaming tv app on a roku at a 2nd location, what services must I be subscribed to, and at which locations? Here's the situation: At "home" in FL, I have Spectrum tv and internet. I was recently staying up north during the holidays, where there was a roku set up in the house, and this house also happened to have its own Spectrum internet+tv service. I left all my services active at the "FL home" while I was away. I wanted to watch my local FL tv channels while up north, so I added and signed into the Spectrum app on the roku, and it worked great. A couple weeks ago I spent a week visiting other family elsewhere in FL and thought I'd do the same thing while I was there, although this house has Verizon internet+tv services. When I tried to log in on a roku, it gave an error and said "please confirm you are connected to Spectrum internet and try again" and would never work. So the first question... why did one attempt work and one attempt fail? From my researching, it seems the app requires being subscribed to both Spectrum tv (obviously) and Spectrum internet in order to function. But, does this mean that the app requires Spectrum internet to be active at my "FL home" even when I log in elsewhere, or that it requires Spectrum internet service (and/or tv service?) at the secondary location where I'm logging in (it seems to), or most importantly does it require both? Plus, some folks wrote that it should supposedly only work with a single common registered modem, as in inside only one originating house, period. But it clearly worked for me during the holidays at a different household. This summer I plan on going back up north again for 3 months, but this time I would like to suspend/cancel my FL internet service while I'm away to save the cost (I'll maintain the FL tv though, since it's paid through a group-rate HOA and can't be turned off). But if I turn off my FL home internet, will that kill my ability to view the Spectrum tv app up north? Sorry for the length of the question, just want to be thorough. Thanks for any advice! |
| · actions · 2018-Feb-27 4:25 am · | |
| | The_Cody Member 2018-Feb-27 8:04 am The internet where you are using Roku needs to be Spectrum. It will not work over any other ISP. It also may be hit or miss at different locations with charter. I have read that some areas have issues with the streaming service even on their connection. |
| · actions · 2018-Feb-27 8:04 am · | |
| reds91185 | reds91185 to barnaby15 Member 2018-Feb-27 8:40 am The services you get at the 2nd location should be entirely dependent on the subscription level at that 2nd location...ie. if you are internet only at the 2nd location you will not receive the full lineup from whatever package is active at the first location. The app requires an active Spectrum internet connection locally to receive the full lineup. |
| · actions · 2018-Feb-27 8:40 am · | |
| ispalten | ispalten to barnaby15 Member 2018-Feb-27 9:43 am It isn't only the you must be on Spectrum Internet, you must be on the modem assigned to your account for the Internet. I use my iPad to watch Spectrum TV usually. In the home I can get ALL channels I'm entitled too, but not out of my house. Not at the development HOA clubhouse that has Spectrum Internet. Not at our daughters house that has Spectrum Internet, nor at the Spectrum Hotspots. I think though if you have 2 places with Spectrum and 2 individual accounts you could create 2 My Services ID's, one in each account and use the one for Spectrum TV for the connection account. I went around and around on this with Gary here. Others, like DirectTV allow you see all your channels anywhere. His answer, basically they will get sued? More probably, it is in the terms of the license agreement with the individual channels. |
| · actions · 2018-Feb-27 9:43 am · | |
| barnaby15 | barnaby15 Member 2018-Feb-27 3:32 pm It isn't only the you must be on Spectrum Internet, you must be on the modem assigned to your account for the Internet. That's what I've heard elsewhere too, but that's what is confusing me, since I was able to get my tv streaming fine with the app at a location that isn't tied to me or my account at all. And since it worked there, I can't quite discern which variable allowed it to work, if it was due to the service setup I have at home, or the service setup they had at this second house, or both. I'd like to figure out what the determining variable is so that I can know what service I can safely turn off when I travel. |
| · actions · 2018-Feb-27 3:32 pm · | |
| mdavej 2 edits | mdavej Member 2018-Feb-27 3:43 pm It isn't only the you must be on Spectrum Internet, you must be on the modem assigned to your account for the Internet. That's what I've heard elsewhere too, but that's what is confusing me, since I was able to get my tv streaming fine with the app at a location that isn't tied to me or my account at all. And since it worked there, I can't quite discern which variable allowed it to work, if it was due to the service setup I have at home, or the service setup they had at this second house, or both. I'd like to figure out what the determining variable is so that I can know what service I can safely turn off when I travel. You can use the mobile app anywhere. But the app on a streaming device that connects to a TV (like a Roku) won't run outside your home, period. Sounds like you were simply using someone else's account and service since you say it wasn't tied to you or your account at all. If you are having different results, I'd like to know how you got it to work too. I've been trying to find ways around it for years and have tried VPN's, casting, you name it. No dice. |
| · actions · 2018-Feb-27 3:43 pm · | |
| ispalten | ispalten to barnaby15 Member 2018-Feb-27 3:48 pm I wasn't too clear, "but not out of my house" I meant ALL channels. Only a select few are available out of my house? Maybe that is what you saw at one time, not all channels, just some. I assumed this was with a mobile device too, not Roku? |
| · actions · 2018-Feb-27 3:48 pm · | |
| barnaby15 | barnaby15 to mdavej Member 2018-Feb-27 8:15 pm I was using a roku plugged into the tv, and I've never actually used/tried the mobile app. I signed in on the roku on the tv screen upon adding the Spectrum app, and used my regular FL home login/password, and somehow or other it worked. There was no vpn or any ip workarounds involved. The Spectrum service at the house I was visiting was not connected to me in any way. Only one other note, not sure if it matters... each roku I've tried this with (that is, the one that worked, and the one that failed) was new and has a different unique roku account registered to it; I didn't simply carry along a roku that I've set up already or used elsewhere. And as far as I can recall, I scrolled through the full channel guide, and tried a bunch of them, and it seemed like I had my full regular home tv service available. If I just got uniquely lucky in this situation, then I too would like to figure out what I did! |
| · actions · 2018-Feb-27 8:15 pm · | |
| | Anonfcbff Anon 2018-Feb-27 9:15 pm You can get maybe 3 dozen channels |
| · actions · 2018-Feb-27 9:15 pm · | |
| | Tonice2007 to mdavej Premium Member 2018-Feb-27 10:01 pm It isn't only the you must be on Spectrum Internet, you must be on the modem assigned to your account for the Internet. That's what I've heard elsewhere too, but that's what is confusing me, since I was able to get my tv streaming fine with the app at a location that isn't tied to me or my account at all. And since it worked there, I can't quite discern which variable allowed it to work, if it was due to the service setup I have at home, or the service setup they had at this second house, or both. I'd like to figure out what the determining variable is so that I can know what service I can safely turn off when I travel. You can use the mobile app anywhere. But the app on a streaming device that connects to a TV (like a Roku) won't run outside your home, period. Sounds like you were simply using someone else's account and service since you say it wasn't tied to you or your account at all. If you are having different results, I'd like to know how you got it to work too. I've been trying to find ways around it for years and have tried VPN's, casting, you name it. No dice. From working for Spectrum I can tell you, that the way Spectrum's system authenticates whether you have TV service or not and which tier of TV service is via your IP address, which then is associated with the MAC address of your modem. So as long as you're accessing the "online" TV service from the IP address associated with your internet modem then you would be able to view your TV channels remotely, a VPN would work as well as long as the application that you use does not check whether you're using a VPN (ex. the default Android app does). |
| · actions · 2018-Feb-27 10:01 pm · | |
| barnaby15 | barnaby15 Member 2018-Feb-28 1:34 am Ah, so I take it that as long as the house I'm visiting has its own Spectrum tv + internet service, then as long as the roku is online on through their modem (which authenticates as a valid IP/MAC that is registered to have tv service), then I can use the roku Spectrum app and sign in with my "home" name/password, and thereby still remotely view all my local home channels. And so maintaining internet service at "home" while I'm away for 3 months isn't relevant regarding authenticating the roku. I think that's the gist of it. |
| · actions · 2018-Feb-28 1:34 am · | |
| spdickey Technicolor E31T2V1 eero Wi-Fi System Obihai OBi202 | spdickey Member 2018-Feb-28 3:02 am Ah, so I take it that as long as the house I'm visiting has its own Spectrum tv + internet service, then as long as the roku is online on through their modem (which authenticates as a valid IP/MAC that is registered to have tv service), then I can use the roku Spectrum app and sign in with my "home" name/password, and thereby still remotely view all my local home channels. And so maintaining internet service at "home" while I'm away for 3 months isn't relevant regarding authenticating the roku. I think that's the gist of it. It shouldn't work in your friends house, unless you sign in and authenticate with your friend's account. It doesn't work for me if I sign in at the relatives house with my log-in, I must use theirs. |
| · actions · 2018-Feb-28 3:02 am · | |
| barnaby15 | barnaby15 Member 2018-Feb-28 3:14 am Well, I guess I'm officially as confused now as I was at the start! It looks like I'll just have to wait until summer and try again, and hope it works again like last time, or figure out the mystery in the interim. |
| · actions · 2018-Feb-28 3:14 am · | |
| | DocDrew Premium Member 2018-Feb-28 3:54 am Might be a bit different between BHN and TWC authentication. spdickey is in ex TWC area. and my experience is the same as his in exTWC areas. |
| · actions · 2018-Feb-28 3:54 am · | |
Can You Use Spectrum App On Roku Away From Home
Source: https://www.dslreports.com/forum/r31852967-Streaming-tv-with-Spectrum-app-roku-at-second-location
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